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Refund Policy
Last updated: September 2026
Digital Products
Due to the digital nature of our Lightroom presets, all sales are final once the product has been downloaded. We cannot offer refunds or exchanges for digital products that have been successfully delivered.
Before You Buy
To ensure you're satisfied with your purchase:
- Review the product description and sample images carefully
- Check the before/after comparison on the product page
- Ensure the preset format (.DNG and .XMP files) is compatible with your version of Lightroom
Technical Issues
If you experience technical issues with downloading or using your purchased presets, please contact us. We will work with you to resolve any issues, including providing alternative download links or compatibility guidance.
Payment Failures
If a payment fails, your order will not be processed. You will not be charged. If you believe a charge was made in error, please contact us immediately at iradmachraoui3@gmail.com.
Contact Us
For any refund or order inquiries:
Email: iradmachraoui3@gmail.com
WhatsApp: +974 3045 0407