Privacy Policy — Machraoui Irad

1. Introduction

Machraoui Irad ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.iradmachraoui.com and use our services.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

Purchase a preset or product through our store
Contact us via email or WhatsApp
Browse our portfolio

This may include your name, email address, and payment information (processed securely by Lemon Squeezy — we never store credit card details).

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders (preset downloads)
Send you order confirmations and delivery emails
Communicate about failed payments or order issues
Improve our website and services
Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data. Order data is stored securely in our database. Payment processing is handled by Lemon Squeezy, a PCI-compliant payment processor. We do not store full credit card numbers on our servers.

5. Third-Party Services

We use the following third-party services:

Lemon Squeezy — payment processing and order management
Google Analytics (GA4) — anonymized website analytics via Google Tag Manager
Google Tag Manager — tag management for analytics
Google Fonts (Fontshare) — web font delivery
Google Drive — video content delivery
WhatsApp — business communication

6. Cookies

Our website uses minimal cookies. We use Google Analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. For more details, see our Cookies Policy.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Data portability

To exercise any of these rights, contact us at iradmachraoui3@gmail.com.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Order records are retained for tax and accounting purposes as required by Qatari law.

9. International Transfers

As a business based in Qatar with services hosted on global infrastructure (Cloudflare Workers), your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: iradmachraoui3@gmail.com
WhatsApp: +974 3045 0407